Done right is a licensed carpet cleaning company that specializes in residential and commercial disaster damage and deflooding. To take the burden from the homeowner, landlord or business owner, Done Right Carpet and Restoration takes over the procedure of contacting your insurance company. You simply need to provide your claim number.

Make sure to know what type of disaster damage your home insurance policy covers. You will need to review your policy or talk to your insurance company. Water needs to be removed immediately to prevent further damage. Keep all receipts and document all damage.

1. Call your insurance company’s toll-free number or file a claim online, if that option is available.
2. Have your policy number in hand for a streamline claims process.
3. Record all damage; don’t throw anything away until a claims adjuster has seen it.
4. For your own personal records, keep a log of who you talked to and what time. This includes insurance agents and professionals with Done Right.

If you have an issue with your insurance company not covering all the damage, Done Right will contact the claims adjuster and do whatever we need to try to get it covered. There is always the chance that the insurance company will not be able to cover all damage, but we will be your spokesman.

Done Right Carpet Restoration goes the extra mile to take the nightmare of damage from your shoulders. Feel free to contact us with any questions or comments you may have.